Reference

How Our Terms Shape Your Account

These Terms & Conditions set out how your BB 88 account works, from opening it with bKash, Nagad or Rocket to how we verify withdrawals and handle disputes.

Account eligibilityPayment termsWithdrawal verificationDispute steps
BB 88 How Our Terms Shape Your Account
ACCOUNT DATA HANDLING

How We Handle Your Account Data

Your account data — registration details, wallet numbers and game history — sits behind the same login you use to reach the lobby, protected by password and OTP checks at sign-in. We keep transaction records long enough to resolve disputes and meet regional record-keeping rules, and cookies on this site mainly support session login and remembering your device. If you want a copy of your data or ask us to correct a wallet number on file, write to support with your registered mobile number.

Account Security

Every login runs through your password plus an OTP sent to your registered mobile number, so a bKash or Nagad number change on file needs fresh verification first.

Cookies & Session Data

We use cookies to keep you logged in between visits and to remember lobby preferences like your last-viewed game category, not to track browsing outside our platform.

Record Retention

Transaction and account records tied to bKash, Nagad or Rocket transfers are kept long enough to cover disputes, verification checks and regional record-keeping obligations that apply to your account.

Request A Change

Want your wallet number, email or phone updated on file? Message support with your account ID and the change you need; we confirm it against your verification history before updating.

CONTACT PATHS

Reach Us About These Terms

Got a question about how these terms apply to your account? Our support team handles terms-related queries the same way it handles payment or login issues, through the channels below, during the hours shown once you're logged in. Have your registered mobile number and the last four digits of your bKash, Nagad or Rocket transaction ready; it speeds up verification when a query touches your wallet, a disputed round, or a withdrawal still under review.

Live Chat Open live chat from your account dashboard to ask about eligibility, wallet verification, or a specific clause in these terms — an agent reviews your account history before replying.
Email Support Send your account email and a short note on which clause you're asking about — our team replies with the section reference and next steps for your case.
Account Help Desk For disputes tied to a bKash, Nagad or Rocket transaction, the help desk checks your transaction ID against our terms on payment matching before giving you an answer.

Terms & Conditions Questions You Ask

Yes — the same terms cover every category in our lobby, including cricket and football markets, live tables, slots and crash games, so one account and one rule set applies.

No. These terms allow one account per person, tied to one verified mobile number and one primary wallet — whether that's bKash, Nagad or Rocket — to keep withdrawals matched to the correct payment method.

We hold the payout and ask you to confirm the wallet number on file before releasing funds — under these terms, withdrawals only go back to the payment method used for that deposit.

The terms stay the same across devices — whether you're logging in from Chittagong or anywhere else, the same account rules apply, though local law and eligible regions still decide if you can register at all.

These terms cover round disputes directly — we check the logged round history for games like Baccarat GlistenZone or Crash Zone against your account activity before confirming any adjustment.

We can update these terms to reflect new payment rails or game categories, and the version posted on this page at the time of your transaction is the one that applies to your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.