Reference

How BB 88 Handles Your Personal Information

Your privacy matters to how we run this platform. This policy covers what personal data BB 88 collects when you open an account, make a deposit via bKash, Nagad, or Rocket, or contact our support team — and exactly what we do with it.

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BB 88 How BB 88 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right first stop. You can reach us through live chat inside your account, by email at the address listed in the help section, or through the contact form on this site. We aim to respond to privacy-related requests within a reasonable time. Please include your registered account email so we can locate your records accurately.

Team online

Live Chat

Open the chat widget inside your account dashboard. Identify your request as a privacy query so the team routes it to the right person without delay.

Email Support

Send your data request or privacy concern to our support email listed in the help centre. Include your account email and the nature of your request.

Contact Form

Use the contact form on the BB 88 website if you prefer not to use live chat. Select the privacy or account category when submitting your message.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

BB 88 applies standard security measures across your account — including SSL encryption on all pages and two-factor verification steps when you log in from a new device. Your account data and payment records are kept only for as long as they are needed for the purposes described in this policy or as required by applicable rules. You can request to review or correct your stored information at any time through our support channels.

Cookies and Session Data

We use cookies to keep your lobby session active and to remember account preferences. You can manage cookie settings through your browser; turning them off may affect how the site functions.

Account Security Steps

We prompt an OTP verification when you sign in from an unrecognised device. This step protects your account even if your password is compromised elsewhere.

Data Retention

We hold your account data for as long as your account is active and for a period after closure to handle any outstanding queries or transaction disputes.

Requesting Changes

To correct, update, or request deletion of your personal data, contact support via live chat or email. We will confirm receipt and process your request in line with applicable rules.

Common Questions About Your Privacy on BB 88

These are the questions we hear most often about how BB 88 handles personal data — from what we collect to how you can request access or changes.

We collect your name, contact details, and the wallet information you enter for bKash, Nagad, or Rocket. Device and session data is collected automatically when you browse the lobby.

We do not sell your personal data. We share it only where necessary — for example, with payment processors to confirm your bKash or Nagad transaction, or where required by applicable rules.

Contact our support team via live chat or the support email listed in the help centre. Include your registered account email and we will locate and prepare your data.

Yes. You can request deletion by contacting support. We will process the request in line with applicable rules, which may require us to retain certain transaction records for a defined period.

Payment data moves through SSL-encrypted channels. We store only the transaction reference and amount needed to match the deposit or withdrawal to your account — never your wallet PIN.

You have the right to access, correct, and in certain circumstances request deletion of your data. These rights apply subject to your local law and the eligible regions covered by this platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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